Bakes by NikkiOrder

Policy

Refund Policy

Because every order is prepared fresh and often customized, refunds are limited to cases where the delivered item is materially different from the confirmed requirement.

Last updated: July 3, 2026

General refund terms

Refunds are not provided for subjective preferences such as taste expectations, sweetness level, color perception, minor design variation, or changes requested after confirmation.

Refunds are also not provided for issues caused by customer-side handling, delayed pickup, third-party pickup or delivery delays, incorrect storage, or damage after the order has been handed over.

When a refund may be considered

A refund may be considered only if something is completely wrong or materially not as per the confirmed requirement, such as the wrong product being prepared or a major confirmed detail being missed.

Any concern must be reported on the same day of pickup or delivery, with clear photos and order details, before the product is consumed or altered.

Review and resolution

Bakes by Nikki will review the order details, shared references, and photos before confirming whether a refund, partial refund, replacement, or another resolution is appropriate.